QMS-SHOP · Customer Management

A marketplace gets you a sale.
Your own store gets you a customer.

Accounts, order history, saved addresses, and verified reviews — every purchase deepens a relationship that lives on your customer list, not someone else's.

automated customer emails
QMS-SHOP automated customer email notifications
Theirs to manage, yours to keep

Accounts that make the second purchase effortless.

Self-service accounts with saved details turn checkout from a chore into a formality.

  • Self-service registration with email verification
  • Secure password management and email password reset
  • Profile information customers manage themselves
  • Multiple saved addresses with default shipping and billing
  • Quick address selection at checkout
checkout — saved details
QMS-SHOP checkout with saved customer addresses
Self-service history

"Where's my order?" answers itself.

Customers see their complete purchase history, track current orders, and reorder favorites — without emailing you once.

  • Complete order history per customer
  • Live order status tracking
  • Full order detail view
  • Downloadable invoices
  • Easy reorder of past favorites
orders & history
QMS-SHOP order history and status tracking
No account? No problem.

Guest checkout keeps the impatient buyer buying.

Not everyone wants an account — so don't make them choose between signing up and walking away.

⚡

Faster Checkout

No account creation required. Fewer steps means less cart abandonment and better conversion.

🔎

Still Trackable

Guests get confirmation by email and can look up any order with their email and order number.

🔁

Convert Later

Guests can create an account after purchase — today's quick sale becomes tomorrow's regular.

Proof you can't buy

Reviews only real buyers can write.

Purchase-verified reviews mean every star on your store was earned at your checkout — social proof your next customer can trust.

  • Purchase-verified reviews — customers review what they bought
  • 5-star rating system with written comments
  • Customers manage their reviews from their account
  • Builds trust with every future customer
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verified product reviews
QMS-SHOP purchase-verified product reviews
Your side of the counter

Know every customer like a regular.

The admin panel turns your customer base from a mystery into a map.

📊

Customer Dashboard

At-a-glance totals: customers, new registrations, verified accounts, and email subscribers.

🔍

Instant Search

Find any customer by name, email, or phone number in seconds.

👁️

Full Profiles

Complete customer details — contact info, addresses, and order history in one view.

💰

Lifetime Value

Total orders and total spent per customer, so you know exactly who your best buyers are.

📧

Opt-In Tracking

Know which customers said yes to marketing — and stay on the right side of their inbox.

📄

CSV Export

Export your customer list for email marketing or analysis. It's your list — use it.

Automatic, every time

The right email at every step of the journey.

👋

Welcome Email

Greets every new registration automatically.

✅

Email Verification

Confirms real addresses and keeps fake accounts out.

🧾

Order Confirmation

Instant reassurance the moment they buy.

🚚

Shipping Notifications

Keeps customers informed while the order travels.

🔑

Password Reset

Self-service recovery, no support ticket needed.

🎨

Custom Templates

Every message styled to match your brand.

Trust is the whole business

Customer data treated like it's your own.

Your customers trust you with their information. QMS-SHOP helps you keep that trust intact.

  • Passwords hashed with bcrypt — never stored in plain text
  • CSRF protection on every form
  • Secure sessions with automatic timeout and regeneration
  • Email verification to block fake accounts
security, by design
QMS-SHOP customer data security illustration
The asset nobody mentions

Sell on a marketplace and they keep the customer. Sell on your store and you do.

Names, histories, lifetime value, opt-ins — on QMS-SHOP, the customer list is yours, exportable, and growing with every order.

Start Building Your List

Turn one-time buyers
into lifetime customers.

Book a free demo and see the full customer journey — from first guest checkout to loyal account holder.

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