QMS-SHOP · Order Management

From click to delivered,
without a single sticky note.

Every order tracked through its full lifecycle — pending, processing, ready, shipped, completed — with the customer kept informed automatically at every step.

admin — orders
QMS-SHOP order management dashboard with status filters
The lifecycle

Five statuses. Zero guessing.

Every order moves through a clear pipeline — you always know exactly where it stands.

🛒

1 · Pending

Order placed, awaiting processing.

⚙️

2 · Processing

Order being prepared.

📦

3 · Ready

Packed and ready to ship or hand off.

🚚

4 · Shipped

On its way to the customer.

✅

5 · Completed

Delivered successfully.

One screen, whole story

Every order, every detail, one place.

Customer info, items, payment status, and fulfillment details on one screen — with a dashboard that shows the whole queue at a glance.

  • Real-time order counts by status and a 30-day revenue summary
  • Complete item lists, quantities, and payment transaction details
  • Billing and shipping addresses plus customer contact info
  • Filter by status, payment, fulfillment type, or date range
  • Search by order number, customer, or email
  • Quick status updates and pagination for big volumes
See It In Action
order dashboard
QMS-SHOP order dashboard with filters and revenue summary
Ship it. Drive it. Hand it over.

Three ways to fulfill — your rules, per option.

Not every business ships boxes. Configure the fulfillment mix that fits yours, with pricing and settings for each.

  • Shipping — ship anywhere with calculated rates
  • Local delivery — serve your own delivery area
  • Store pickup — customers collect at your location
  • Per-option pricing and settings
  • Free shipping thresholds that nudge bigger carts
checkout — fulfillment options
QMS-SHOP checkout with fulfillment selection
"Where's my order?" — answered before it's asked

Customers stay informed. You stay out of the inbox.

Automatic emails at every stage of the order journey mean fewer support messages and happier buyers.

  • Order confirmation email
  • Payment receipt
  • Shipping confirmation with tracking
  • Delivery notifications
  • Customizable email templates
automated order emails
QMS-SHOP automated order notification email
When it goes sideways

Refunds handled in clicks, not phone calls.

Returns happen. Handle them professionally — full or partial — with everything tracked and the inventory put back where it belongs.

  • Full refunds with one click
  • Partial refund support
  • Refund reason tracking
  • Automatic inventory restoration
  • Refund confirmation emails
secure checkout & payment records
QMS-SHOP secure checkout backing refund records
Every buyer welcome

Guest or account — the sale goes through either way.

👤

Guest Checkout

No account required, faster checkout, confirmation by email, and order lookup by email plus order number.

👥

Account Orders

Full order history, saved addresses, faster repeat purchases, in-account tracking, and reviews on purchased products.

Back-office firepower

Admin tools for the person doing the packing.

🔍

Advanced Search

Find orders by number, customer name, email, or date range.

📊

Status Filters

View orders by status — pending, processing, shipped, or completed.

📝

Order Notes

Internal notes on any order for your team's reference.

📄

Export Orders

Export order data to CSV for accounting or analysis.

🖨️

Packing Slips

Generate packing slips for easy order fulfillment.

📧

Resend Emails

Resend order confirmations or shipping notifications in one click.

Tuesday, 9:14 PM

Somewhere, a store owner is copying addresses out of emails into a spreadsheet.

Meanwhile, QMS-SHOP stores print packing slips, fire off tracking emails, and update statuses in two clicks. Which evening sounds like yours?

Fix Your Order Nights

Watch an order go
from cart to doorstep.

Book a free demo and follow a real order through the whole pipeline — checkout, fulfillment, notification, done.

Book Your Free Demo Next: Customers →