Order Management

Track every order from purchase to delivery. Multiple fulfillment options and complete order history at your fingertips.

From Click to Delivered

QMS-SHOP tracks every order through its complete lifecycle with clear status updates.

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Pending

Order placed, awaiting processing

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Processing

Order being prepared

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Ready

Packed and ready to ship

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Shipped

On its way to customer

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Completed

Delivered successfully

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Complete Order Details

View everything about an order in one place. Customer information, items ordered, payment status, and fulfillment details.

  • Order number and date/time
  • Complete item list with quantities
  • Customer contact information
  • Billing and shipping addresses
  • Payment transaction details
  • Order notes and special instructions
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Flexible Fulfillment

Support multiple ways to get products to your customers. Configure the options that work for your business.

  • Shipping - Ship anywhere with calculated rates
  • Local Delivery - Deliver within your service area
  • Store Pickup - Customers pick up at your location
  • Per-option pricing and settings
  • Free shipping thresholds
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Automated Notifications

Keep customers informed automatically at every stage of their order journey.

  • Order confirmation email
  • Payment receipt
  • Shipping confirmation with tracking
  • Delivery notifications
  • Customizable email templates
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Refund Management

Handle returns and refunds professionally when needed. Process full or partial refunds with complete tracking.

  • Full refunds with one click
  • Partial refund support
  • Refund reason tracking
  • Automatic inventory restoration
  • Refund confirmation emails

Powerful Order Dashboard

See your order status at a glance. Filter, search, and manage orders efficiently from one central location.

  • Real-time order count by status
  • 30-day revenue summary
  • Filter by status, payment, and fulfillment type
  • Date range filtering
  • Search by order number, customer, or email
  • Quick status updates
  • Pagination for large order volumes
See It In Action
Order Dashboard

Guest & Account Orders

Accept orders from everyoneβ€”whether they create an account or check out as a guest.

πŸ‘€ Guest Checkout

  • No account required
  • Faster checkout process
  • Order confirmation via email
  • Order lookup by email + order number

πŸ‘₯ Account Orders

  • Full order history
  • Saved addresses
  • Faster repeat purchases
  • Track orders from account
  • Review products purchased

Admin Order Tools

Everything you need to efficiently manage orders from your admin panel.

πŸ” Advanced Search

Find orders by number, customer name, email, or date range.

πŸ“Š Status Filters

View orders by statusβ€”pending, processing, shipped, or completed.

πŸ“ Order Notes

Add internal notes to orders for your team's reference.

πŸ“„ Export Orders

Export order data to CSV for accounting or analysis.

πŸ–¨οΈ Print Packing Slips

Generate packing slips for easy order fulfillment.

πŸ“§ Resend Emails

Resend order confirmation or shipping notification emails.

Ready to Streamline Your Orders?

See how QMS-SHOP makes order management effortless.

Book Your Free Demo